Returns & Exchanges

We want you to be fully satisfied with your Slam Jam purchase. If you are not completely happy with your order, you can return your items within 14 days of delivery for a full refund or exchange.

1

Request a Return

Log into your account or use the guest order tracker to select the items you wish to return and receive a Return Authorization number.

2

Prepare the Package

Place the items in their original packaging, including all tags and designer boxes, ensuring the goods are in their original, unworn condition.

3

Ship the Items

Affix the provided prepaid shipping label to your parcel and drop it off at the nearest authorized courier location or schedule a pickup.

4

Receive Your Refund

Once our warehouse inspects and approves your return, your refund will be processed to your original payment method within 5-10 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing